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What our client says

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Read what our esteemed custmers have to say about us.

JP from SAI Heating & Cooling was very professional and curteous. He called me about 30 minutes prior to the service call and informed me how long it would take for him to arrive at my condo. When he arrived he removed his shoes and was very pleasant. He showed me the part and recommended replacing. After replacing the part, JP informed me everything about the furnace was in good working order and filter did not need to be replaced at this time. Prior to leaving, JP gave me a coupon for an A/C cleaning for next year and we talked about potentially replacing my central air. I also liked that JP mentioned about installing a central humidifer and provided me with an option no one else had provided prior. I highly recomend this company and JP to anyone needing a furnace or A/C inspected and cleaned.

-Cheryl Tinker / Palatine / IL

Removed very old furnace and replaced it with new American standard brand furnace. Had to get creative with old duct work, but it worked and they got the job completed quickly. The debris was hauled away and I am very pleased with the result.Thank you SAI.

-Ann Rezny / Des Plaines / IL

Sai heating and cooling inspected my furnace which I knew was not working correctly. It turned out my furnace was more dangerous than I expected shooting flames out the front of the unit resulting in CO2 entering the duct work. It was very fortunate Sai Heating and Cooling scheduled an appointment within 2 days after I found them on google. I needed a new furnace during a cold snap in December. They had to order the furnace, and the next day it came in at 4:30 p.m. They picked up the furnace, and came over that night. They worked until 8:30 to make sure my family had heat for the 10 degree day that followed. They were clean prompt, professional, and very well priced. Working beyond normal business hours to make sure I had heat really impressed me. I have already mentioned them to friends, and will use them for all my AC and Heating services in the future. Great job guys.

-Brian Templeman / Vernon Hills / IL

JP did Furnace Tune up service, Cleaned and inspected all components of my furnace. The extra charge was to replace a filter on my humidifier. JP was prompt, courteous, and knowledgable. I would never use any other Heating and Air conditioning service except for them. There is nothing but good to say about this company! Thanks SAI heating & Cooling and thanks JP.

-Patricia Ziebka / Chicago / IL

SAI cleaned all of the ducts in our recently renovated 3bd/2.5ba ranch home. We have about 25 vents on the first floor, plus about another dozen in the basement, with one furnace and one A/C that vent through the attic.
I called on Monday to set up an appointment and they arrived promptly Tuesday morning as promised by 7AM. They were clean, courteous (removed shoes as our floors were just refinished), and very particular about ensuring all of our grates and associated hardware were carefully attended to. NO DUST other than that which was on our boxes has been in our house since they were there. We had an almost complete rehab of the first floor and our vents and ducts were a dusty disaster - they are now clean as a whistle!
SAI also discovered that the former owner had taken a "side-ways" approach to connecting the furnace and A/C - the thermostat had not been connected for a long time, just running off the back-up batteries - alerting us to same so that our electrician could safely and appropriately rewire it. When we tried to install a newer thermostat ourselves, we discovered that the wires didn't match and called SAI for help on a Sunday afternoon. They were there within 45 minutes and not only did they complete the installation for us, but they also realized that our A/C wasn't properly hooked in and rewired accordingly.
These guys not only do their jobs but do so with extreme care, a specific eye for detail, and clean courteous manner. We would have likely spent '000s to replace the furnace when it was not needed if they hand't found that it was just a wiring issue. Our A/C is near it's life end, so we will certainly be bringing them back to take care of that next year.

-Julie Noonan / Oak Park / IL

Air vent cleaning, dryer vent cleaning, furnace and AC inspection Upon initial contact SAI responded immediately to setup an appointment time. They were very flexible with our early AM request. SAI was in contact with reminders of appointment time and anticipated time of arrival from date of request until service date. When the crew arrived, all were professional. All services were explained prior to completing. SAI showed us what was collected after the cleaning, yuck! So happy we called SAI! Highly recommend.

-Kathryn Radosevich / ARLINGTON HEIGHTS / IL

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